Terms of Service

Lunareth Studio · Store Terms

Terms of Service

These terms describe the basic conditions that apply when you browse, purchase from, or otherwise use the Lunareth Studio online store. By accessing our website or placing an order, you acknowledge that you have read and understood these terms.

Lunareth Studio collection
Important Notice
These Terms of Service govern your use of the Lunareth Studio website and your purchases from our store. Nothing in these terms is intended to limit rights that cannot lawfully be excluded under applicable consumer protection laws. If you have questions about these terms, please contact us at sales@lunarethstudio.store.

A clear relationship between you and us.

Lunareth Studio is committed to presenting our products, prices, ordering process, delivery information, and customer policies as clearly as possible. These terms establish the general framework for using our website and purchasing our products.

01

Website Use

You may use this website for lawful personal and purchasing purposes. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use automated methods to collect information without permission.

By using the website, you confirm that the information you provide during checkout, account registration, or customer service interactions is accurate and current to the best of your knowledge.

02

Products & Information

We make reasonable efforts to present product descriptions, dimensions, materials, colors, images, and other information accurately. However, minor variations may occur because of screen settings, lighting, photography, production processes, and the characteristics of individual materials.

Product availability may change without notice. We reserve the right to discontinue products, modify product details, or limit quantities when appropriate.

03

Orders

Placing an order constitutes a request to purchase the selected products. An order confirmation confirms that we have received your order information; it does not necessarily mean that the order cannot later be cancelled or adjusted where appropriate.

We may decline or cancel an order in situations including suspected fraud, payment problems, inventory issues, pricing errors, incorrect product information, or circumstances beyond our reasonable control. If an order is cancelled after payment, an applicable refund will be issued to the original payment method.

04

Pricing & Payment

Product prices are displayed on the website at the time of purchase. Prices, promotions, discounts, and availability may change without notice. The price applicable to an order is generally the price displayed at the time the order is placed, subject to obvious errors or applicable adjustments.

Payment must be successfully authorized before an order can be processed. You are responsible for providing accurate billing and payment information and for ensuring that the selected payment method is authorized for the transaction.

Lunareth Studio jewelry detail
Our Standard

Clear information. Considered service.

We aim to make every stage of the shopping experience understandable, from product selection and checkout to shipping, returns, and customer support.

05

Shipping

Orders are shipped according to the shipping information presented during checkout and described in our Shipping Policy. Estimated delivery periods are estimates rather than guarantees because transportation times can be affected by carriers, customs, weather, public holidays, destination conditions, and other factors.

Customers are responsible for providing a complete and accurate delivery address. Please review your address carefully before completing checkout.

06

Returns & Refunds

Returns and refunds are handled according to our Returns & Refunds Policy. Customers should contact us before sending an item back so that we can review the request and provide the appropriate return instructions.

Products must meet the applicable return conditions. Refund timing may vary depending on the original payment method and the processing time of the relevant financial institution.

07

Intellectual Property

Unless otherwise stated, the content appearing on this website, including brand elements, text, photographs, graphics, layouts, product imagery, logos, and other original materials, belongs to Lunareth Studio or its respective licensors.

You may not reproduce, distribute, modify, republish, sell, or commercially exploit website content without prior written permission, except where such use is permitted by applicable law.

08

Customer Conduct

You agree to use the website and our services responsibly. Prohibited activities include attempting to compromise website security, introducing malicious code, impersonating another person, submitting fraudulent information, interfering with other customers' access, or using the website for unlawful purposes.

We may restrict or refuse access where we reasonably believe that activity violates these terms, applicable law, or the security and integrity of our store.

09

Information Accuracy

We work to keep website information current, but occasional typographical, technical, pricing, inventory, or descriptive errors may occur. We reserve the right to correct errors and update information when necessary.

If an obvious error affects an order, we may contact you to explain the issue and discuss available options, including cancellation and refund where appropriate.

10

Limitation of Liability

To the extent permitted by applicable law, Lunareth Studio will not be responsible for losses that result from circumstances outside our reasonable control, including carrier delays, customs processing, interruptions to payment services, technical failures, natural events, or other events beyond our reasonable control.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited under applicable law, including mandatory consumer rights.

11

Privacy

Information collected through our store is handled according to our Privacy Policy. This may include information required to process orders, communicate with customers, provide customer support, prevent fraud, and operate the website.

By using our website, you acknowledge that your information may be processed as described in the applicable Privacy Policy and in accordance with applicable law.

12

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our store, products, services, business practices, or legal requirements. The updated version will be posted on this page with the revised effective date where appropriate.

Your continued use of the website after an update means that you acknowledge the revised terms, subject to applicable law.

13

Contact

If you have questions about these Terms of Service, an order, a product, or any other aspect of our store, please contact Lunareth Studio.

Email: sales@lunarethstudio.store
Website: lunarethstudio.store

Customer Relationship

Thank you for shopping with Lunareth Studio.

We appreciate the trust you place in our studio. Our goal is to provide thoughtfully designed accessories together with clear information, reliable service, and a straightforward shopping experience. If something is unclear, please contact us before making a purchase and our team will be happy to assist.

Customer care: sales@lunarethstudio.store