This Privacy Policy applies to visitors, customers, subscribers, and other individuals who interact with Lunareth Studio through lunarethstudio.store or communicate with us through the contact details provided on the website.

It describes our general approach to personal information associated with online shopping activities. Specific services or third-party platforms may have their own privacy policies and terms, which should also be reviewed where applicable.

Depending on how you interact with our store, the information we process may include information you provide directly, information generated through your use of the website, and information provided by service providers that help us operate the store.

Processing orders

We use relevant customer and order information to process purchases, arrange fulfillment, communicate order status, coordinate delivery, handle returns or customer service requests, and maintain transaction records.

Customer support

Information you provide when contacting us allows our team to respond to questions, investigate order issues, provide product assistance, and communicate about an existing purchase.

Website operations

Technical information may be used to operate, maintain, troubleshoot, secure, and improve the website and its shopping functionality.

Marketing communication

Where permitted and where you have provided the appropriate consent when required, we may use contact information to send newsletters, collection announcements, promotional information, or other marketing communications. You can unsubscribe from marketing emails using the available unsubscribe mechanism.

Security and fraud prevention

Information may be processed to detect suspicious activity, prevent fraudulent transactions, protect our store and customers, and maintain the integrity of our online services.

Lunareth Studio operates its online store using Shopify. Shopify and other service providers may process information necessary to provide hosting, checkout, payment, security, analytics, shipping, communications, and related ecommerce services.

Information may therefore be processed by service providers located in countries other than your own. The specific information handled depends on the service being used and how you interact with the store.

For information about how Shopify processes personal information, customers may review Shopify's applicable privacy documentation. Where other third-party services are used, their respective privacy notices may also apply.

Our website and service providers may use cookies, pixels, local storage, tags, and similar technologies to support essential website functions, remember preferences, understand website usage, improve performance, measure campaigns, and provide relevant features.

Some cookies may be essential for shopping functionality, including cart, checkout, security, and session management. Other technologies may be used for analytics, personalization, or marketing depending on the store configuration and applicable consent requirements.

Your browser or device may provide settings that allow you to manage certain cookies. Where legally required, cookie consent or preference tools may also be presented through the store.

We may disclose relevant information to service providers and partners that help us operate the online store, process payments, fulfill orders, deliver products, provide customer support, maintain website infrastructure, analyze store performance, prevent fraud, or perform other services on our behalf.

Information may also be disclosed where necessary to comply with applicable law, legal process, governmental requests, enforceable orders, protect rights and property, investigate fraud or abuse, or protect the safety of customers and other individuals.

We do not represent that every third-party provider receives the same categories of information. Data sharing depends on the service, transaction, technical configuration, and applicable legal requirements.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, provide customer service, maintain business and transaction records, resolve disputes, comply with legal obligations, enforce agreements, and protect our legitimate business interests.

Retention periods can vary depending on the type of information, the reason it was collected, legal or accounting requirements, security considerations, and whether an ongoing relationship exists with the customer.

When information is no longer reasonably required for a legitimate purpose, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet transmission, ecommerce platform, electronic storage system, or third-party service can be guaranteed to be completely secure. Customers should use appropriate care when selecting passwords, sharing personal information, and accessing online accounts.

Depending on where you live and the laws that apply to you, you may have rights relating to your personal information. These may include the ability to request access to personal information, correction of inaccurate information, deletion, restriction of certain processing, objection to certain uses, portability, or withdrawal of consent where applicable.

To make a privacy-related request, contact us using the email address below. We may need to verify your identity before completing certain requests in order to protect customer information from unauthorized access.

Our online store is intended for general consumers and is not designed to knowingly collect personal information directly from children where such collection is restricted by applicable law.

If you believe a child has provided personal information to us in circumstances where collection is not permitted, please contact us so that we can review the situation and take appropriate steps where required.

Because online commerce relies on service providers and infrastructure that may operate across multiple countries, your information may be processed or stored outside the country where you live.

Where applicable law requires specific safeguards for international transfers of personal information, we aim to rely on appropriate mechanisms and contractual or organizational safeguards available to the relevant service providers.

We may update this Privacy Policy when our business practices, website functionality, technology, service providers, or legal requirements change.

When changes are made, the revised version will be posted on this page with an updated effective or review date where appropriate. We encourage visitors to review the policy periodically so they remain informed about how information is handled.